Ordered an external hard drive. Web site cannot take an address where the first line is more than 10 characters, so had to order by phone. Received an email saying it had been sent. Tracking number supplied. Not delivered. Nothing on Royal Mail website. Tried to contact Currys via website. A 10 digit order number required. Mine was 9 so no joy. Tried to call them. Phone not answered. The only way I could speak to a real person was to pretend to want to place a new order. Even then took 45 minutes. Was told it was out of stock and had not been sent. The saga continues! Amazon next time.