Recently bought a washing machine. Picked one out in store, paid in store, arranged to be in for next day delivery. I took a day off work to wait in, and the washing machine never got delivered. The delivery man called to tell me that someone would call me and arrange a new delivery date. Got a call the next day which I expected to be regarding re-arranging a delivery date, but was in fact them letting me know they were 5 mins away. I was, or course, at work. Washing machine eventually got delivered, and it was the wrong one. Called the awful customer service number to be told the only option was to go into the store. Off I pop in the evening to see why we got the wrong washing machine. Turns out they'd put the wrong prices and descriptions on the machines, so the one we picked out had another machine's info on it. After much arguing we finally got them to agree to give us the one we asked for and thought we had paid for. I will never use Currys again and consider it my civic duty to warn anyone who will listen to shop elsewhere.