Do Not Buy from this shop - they have absolutely no concept of customer service.....and SMEG are useless too!
We bought a £2000 Smeg range cooker A2PY-8 Opera 100 Dual Fuel in April this year. Immediately upon use we discovered that the 2 largest/most powerful burners (UR2 on the Hob description in the manual) ALWAYS cut out immediately after ignition when the pan was put on the heat. We reported this immediately to Curry's customer services area who shipped our problem over to Dolphin Appliances.
6mths later - numerous chasers, another engineer's report, numerous video's of the problem and photographs and we are still arguing liability. SMEG won't admit there is a fault and Curry's are doing NOTHING about it. Apparently they are fully aware of our rights under consumer laws..... what a joke that is!
...the fight continues, looks like we will need to take legal action next.
9 years ago
Currys has a
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average rating
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