Collection FINALLY after many their mistakes from new address which I provided everywhere and to everyone I arranged the collection but delivery with replacement to and old address!!!! which I underlined 100 times that I do not live there anymore! Collected from different address snd delivered to different: Don't expect cleverness from them, they don't even listen to you, contacted currys many times, the same robotic talk, promises and until now I do not have neither the replacement and refund and ofcourse NEVER email as they every talk promised, just ignore you likable rubbish! HORRIBLE experience, horrible customer service,they really do NOTHING except talking,some of them rude on the phone, looking, not blaming them but you, they just ignore problems and their obvious mistakes to deliver my replacement to someone else! I lost the old coffee machine and money!!!!! Somebody who live now at my old address have my machine!. HOW IS IT ACCEPTABLE!!! AVOID Currys.