Appalling. Having made (for us) an expensive purchase of a condenser tumble dryer we were very disappointed to find it did not dry the clothes! It didn't even warm up. It was useless. We had no more money and a family's clothes to wash and dry before work and school. 'No problem', we thought. Stupidly, it turns out. 'Curry's will just repair or replace - IT SAYS SO ON THEIR WEBSITE'. Wrong. They offered to repair it, some 4 weeks later. Hmmm, lots of damp clothes between now and then, Curry's. Sorry, that doesn't work. We'll have to go for a replacement product then please.' Since then we have had several different versions of the script read to us with increasing impatience and discourtesy. One operative even hung up after repeating that a manager was not available to speak to us. We were left completely out of options, more than £300 out of pocket and without any way of drying clothes at the wettest time of year. No humanity, no compassion, not even any common sense. We have had no choice but to go to our credit card company (thank god we always use them for large purchases!) to begin a dispute. They have much more financial clout than us and might, therefore, be listened to. Eventually we hope to get our money back that way. We still have no way of drying our clothes. To add to our incredible frustration, the tumble dryer in question is still available through Currys online, with next day delivery. We can't afford to buy another dryer before we get the money back for this one but we will NOT be buying anything from Currys again.