Bought a heat pump tumble dryer online, arrived when it was to but it was damaged so taken away again. Would you believe they cancelled order then and never told us!!. I contacted them to see when I was getting new one delivered as they still had my money (Several e-mails and 2 X 30 mins plus phone calls later) I managed to get other one ordered with a delivery day settled, Another day of work but no dryer it eventually arrived the next day no removal from packaging just dumped in kitchen and the delivery guys were of. Shocking service was eventually contacted as a result of my complaints on line given £5.00 goodwill payment. Guess what I shredded it as I will never use currys again. We should have learned after our previous purchase of an HP laptop now only 5 months old and been for repair now three times they will do anything and everything to squirm out of replacing it, unless you have bought there extended warranty, hellow its under manufacturer warranty the first year. AS I SAID NEVER AGAIN WILL USE CURRYS