I ordered a washing machine and paid for recycling. It was delivered on time but the delivery van said it had no room to take the old one and that Curry's would phone me the next day to arrange a pick-up of the old machine. I had to phone them, taking over 15 minutes of my time as their customer service does not have enough employees to deal with queries. They gave me a day and time to collect it and even texted confirmation, but it was not collected. Now I am trying again to have it collected and have been waiting over 30 minutes to speak to the correct department. Will it be collected this time? I doubt if I will ever go to Curry's again for a purchase. JH Stockport