Although the staff I have encountered on the numerous occasions I have bought items from curry's have been polite and informative, I have found each and every visit stressful and extremely time consuming. I've always spent a considerable amount of money on various appliances, computers and tv's. Never bought anything on a whim and on most occasions my visit has been to replace an item that has ceased to work. I have never been approached by a member of staff to ask if I need help with anything despite hovering in the same area and attempting to catch their attention. Today was no exception. My daughter and I had decided to avoid the Livingston store thinking service at Glasgow road could only be better. How wrong were we. With a particular laptop already researched, we went to look at the product with the intention of buying if it lived up to expectations. Laptop seen, decision made, we could have been in and out within 10 minutes, product in hand. 30minutes later, we decided to reserve on line, did so and went to the pay desk. We were instructed to return to the laptops and someone would bring it to us. 20 minutes later and a member of staff appeared. 10minutes later, he handed us the laptop. I was almost loosing the will to live(a slight exageration). Said for the umpteenth time l will never be back and here's hoping I have the sense to listen to myself in future.