We ordered a washer dryer for our tenant, who has been without a washing machine for two weeks now, thanks to Curry's. We paid for it to come on a Saturday, when we had time off work to let the fitters in. We waited in the car outside the flat for 5 hours as we had been given a 10.00 until 14.00 delivery slot. It did not come and the delivery tracker randomly changed to the next Tuesday, having informed us it was on its way already. We called customer services and had to wait on hold for almost half an hour and then spent another 40 minutes on the phone trying to resolve this issue, racking up a high phone bill. We were given no reason why this had happened, and no effort was made to rectify it, other than being given another extremely reliable 4 hour slot. We were then PROMISED and GUARANTEED that the washer dryer would come on Tuesday. My partner's mother has taken a day off work just to wait for it, now only to be told it is being delayed until Friday. Again, no reason has been given. This is absolutely appalling. They have now wasted 4 people's time and money and the tenant is now on our back about it. It is unacceptable. The past two times, I have ordered with Appliances Online and they have been EXCELLENT. They have come exactly when they say they will and even ring you 40 minutes before to let you know they are on their way to you next. The only reason we used Curry's is because my partner organised it. We will not make the same mistake again. Use AO, don't use Curry's, even if it works out cheaper. It will probably work out more expensive in the long run when you are having to reimburse launderette bills, pay for people's petrol and racking up huge phone bills, trying to follow the equally as useless complaints procedure who have offered us a mere £20 compensation and then rudely told us to take them to the small claims court if we weren't happy. Reading through, it seems that a lot of people are having bad experiences with Curry's. This is NOT good enough.