I ordered a fridge freezer, initially it was out of stock but I was told could pay now and be updated once available - 11 days later I was given a delivery date. My slot time was 3:20pm - 7:20pm, so I waited in all afternoon, 6:00pm tracking said the driver was 6 stops away. 6:20pm the driver calls, 'I am clocking off now so this won't be delivered,' told me I would have to wait another 3 days (even though it is already on the van and he still had an hour left on my allocated delivery time) - said to take it up with customer service, which turned out to be closed after 6pm as it was a Bank Holiday (yes, I had now wasted my Bank Holiday sitting in for nothing, and if Curry's choose to run a service on this day, customer service should be available). So I get on the website chat and they throw me some spiel about why my product could not be delivered - completely different to what the delivery driver told me (he blatantly just wanted to clock off early) and the guy on the chat a lot of the time didn't even make sense. So I had emptied, defrosted and moved out my fridge freezer ready for collection, and now expected to go 3 more days without this product. Yeah, am really confident these guys are going to deliver after this experience. I cancelled the order and am awaiting a refund, but needless to say I was (and still am) livid. Decided I would not give my hard earned money to this lazy and disorganised company - I will NEVER shop with Curry's again. If I could give minus stars I would.