I purchased a dishwasher from Currys and it was delivered with water & grease inside. It was so smelly. We did't even bother connecting it and the next day I called the customer service to arrange a refund and I've been sent backward and forward and they are refusing a refund despite their policy of returning items within 21 days no questions asked. I have written to them by post, emailed them, called them 30 times and also visited the store 4 times. Don't ever buy anything from Currys their customer service is so poor its unbelievable. I have now reported them to consumer rights.