Currys 15.10.22 I am appalled with the return procedure for Currys, I had to chase them up several times for a return Label. Eventually I did speak to someone who was good at her Job (unlike others). On the 19/10/22 the lady even called me back to make sure I have received the return label, she could not understand why I had not been sent as it was on the system. She also gave me a complaint reference number. She did apologise for the level of service of I had received from the call centres. Currys return policy is an absolute shambles and their call centres are awful, you are kept waiting for ever and a day, I have never known a return like it from any other retailer. My Purchase date was the 11/10/22 and my refund was finalized on the 12/11/22 When I purchased the item I received at least 11 emails from Currys but when I wanted to return the item I had to chase them all the time and they would not email me back. Currys Made the return so stressful and difficult. More to the point why do they not email you the reference number for your complaint instead of asking you to make a note of it in the call on the 19/10/22. I have shopped at Currys for as long as I can remember and this is the worst experience I have ever had, Disgraceful. I tried my best with their call centres and even tried to chase up my complaint and have still not heard a word from them (15/11/22). No one had an Idea or a clue. i am done with curry's will not shopped with them again ..