Moved into a new house with no white goods so needed a fridge-freezer, cooker and washing machine at short notice. Ordered all three from Currys as they claimed that they could be delivered within a couple of days and installed at the same time. Unfortunately when the day came the washing machine was missing (the delivery men didn't know why - turns out it was held up at the warehouse for some reason) and the cooker couldn't be installed as there was no RCD in the kitchen, despite there being power points and the Curry's website claiming that their trained installers would do all the correct wiring, etc. They never asked if there was an RCD and if I had known that would be a problem I would have sorted it in time, or got a gas cooker (as I did in the end). Anyway, I called them and ordered another washer to be delivered next day and for the previous cooker, washer and installation charges to be refunded. Washer arrived next day and was installed and I got another cooker from a local store installed straight away (wish I had contacted them in the first place!). Ten days later it turns out Currys had not refunded me the £90 installation charges so I had to call them again and get the refunded. They were always good on the phone and did refund the money in the end but the whole experience was poor, in that I got one of three goods that I needed at short notice, despite their claims that all three would be delivered and installed, and had to chase them for refunds. I wish I had just used a local hardware store and would not recommend Currys to anyone.