The email i have just sent to customer service. waiting for reply I purchased a lenovo desktop computer in November 2014 from a currys store in Corby (NN17 5DT). Everything was working fine until the back end of last year, October/November time when my computer stopped turning on. I went into the Corby store and they were really helpful and able to send it off without to much hassle. Perfect. Until i got LIED to! When my desktop computer had been returned to store to be collected, i was informed by the person handing me back the computer that it had been unrepairable and therefore was given a brand new computer (same model etc). Around 2 weeks ago, i went to turn my computer on to use it, when it would not turn on, i then smelt burning and realised that my computer was alight inside of it and letting off a lot of sparks and a bit of smoke. Once i had taken the cable out the back and blew the remaining sparks out, i took it into your Corby store to be told that there was no damage to it inside and that the best they could do is send it off and see what the repair man would say. Upon being told this, i told the person serving me that this was a brand new computer (as i had been told) and therefore it would have only been a few months old. I was then informed that infact it was the same computer that i had purchased in November 2014 and the first time i had sent it off it had been repaired. LIE NUMBER 1! I was then sceptical about sending it off as the first time i had sent it off, the repairmen had kept it for around 3 weeks and i had important college work to do which i missed the deadline, which i know isnt at all any ones fault. However after explaining this to the person serving me, i was told in fact that the first time round that it had been sent off to the repairs was from the 1st November 2015 to the 8th November 2015. I know this can not be so because i had other work to complete by the 27th November 2015 which i could not do as i had no computer. LIE NUMBER 2!! I then proceeded to ask for the manager upon speaking to the manager and I was informed by him everything i had said relating to the repair and replacement of my computer was incorrect thereby implying that i was not telling the truth. At this point i had to leave the store as i was getting very annoyed and angry at the fact that i was not being taken seriously! Along with this, i am deeply concerned at the fact that one of your products caught a light and even though there was no damage to anything else or person(s), it could have been a serious incident if i had not detected the sparks and flame straight away. As a customer who spends a lot of money in your stores around the country and encourage people to go to your stores themselves as i had thought that you were a good, caring and good priced company, i am now having seconds thoughts and wondering weather i should take my spending elsewhere.