Purchased my Samsung Tablet from the store at Longwell Green Bristol and was conned into purchasing the Knowhow Careplan which is a complete waste of money. Had to return it with faulty screen which they sent off to be repaired. Collected to tablet which they claimed had been repaired only to find screen now didn't work at all. The sales assistants are all over you when you are making a purchases but need after sales service and they turn on the attitude and don't want to know. On returning the faulty tablet for the second time I asked for a refund which they refused and referred me to Samsung. They have no Know How and no Care in the careplan - I'll now be without my tablet for another two weeks and despite having paid for the careplan and having to sort out the problem myself. Last time I'll shop at CurrysPC world.