We purchased a £1500 philips LED TV and were persuaded to also purchase the care plan with the promise of like for like or same value TV replacement. Roll on a few years and a lot of care plan payments later the TV broke. Currys have declared it none viable to fix so have issued a voucher for the insulting sum of £270 based on the spec of a basic LG model that they have on sale. We are now being given the run around by this company and our local store manager (Workington) as while they all admit the LG is not the same spec they claim similar all be it less spec is good enough. The philips had 5 hdmi/scart plus other connections, the LG has 1 hdmi and that is just the start of its inferiority. Should you ever need to talk to them ensure you record all conversations as they say something different on each occasion. Very short sighted of them as for less money than we have paid, they could up the voucher to a fair amount and they would not have lost thousands of pounds in future sales.