We purchased a kettle 36 days ago and the inside filter has fallen out. We can't get it to go back in. I asked what we could do and was told that they would send a repair man to our house to try to repair it. I send that is not good use of resources for a £20 kettle. The agent then agreed and arranged a replacement. I asked what the process was and was told that we take our kettle back and when it is received in their warehouse the replacement will be sent out, so we then have to return to the tore to pick the new one up. How overly bureaucratic and environmentally poor. I will make purchases from Argos or other suppliers in future. Shame on you Currys.