Most reviews have a constant theme. Customer service failings. Curry's need a customer service director who understands customer service. The lack of basic customer communication is shocking. In my case it was your new Galaxy S7 Edge will be available for collection in 1/2 days. That was 10 days ago.
Three visits to store and assurances from managers that they would personally call me and keep me appraised of delivery progress. Nothing.
When such apathy cascades down from the managers, what can expect from the staff that they lead.
This was an experience that ensures I will buy elsewhere in future. Well done Currys I suspect you are churning customers faster than the motor insurance industry
8 years ago
Currys has a
2.0
average rating
from
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