Worst customer service ever. We will never buy from them again Product and prices are good especially in their sales but it ends there . After spending over £1200.00 on line we tried to cancel a collection of our old appliance this threw their computer out and altered the delivery date to a Monday from a Sunday which was the only day my husband would be in to oversee the delivery ( he had to be there due to my mobility problems ) the on line sales assistant did nothing to help us at all and we ended up cancelling the order . I emailed a letter of complaint and two days later still no reply .