I'm going through a nightmare with them bought a pump tumble dryer sharp got it delivered 30th Jan this year used it 4 times and it stopped working i asked for refund as only had it 2 weeks but was told no it had to be fixed they came out fixed it then 3 weeks later not working once again i said again i want my money back but no had to get it fixed again baring in mind each time had to wait 10 days for engineer when he came out 2nd time it was something different to first time it was the pump and circuit board by this time i was livid phoned currys said its not fit for purpose they agreed to take it back even got an email stating this i waited and waited for a date of pick up in
mean time i bought a tumble dryer from ao.com now currys have turned round and said they are not allowing me to return it and again i have to get it fixed and wait 3 weeks for engineer to see what he says problem is then wait for parts I'm so angry and my complaints are just being ignored even citizens advice said I'm entitled to refund but there is only one number for currys and no offence but I'm sure its out of the country as i can't understand a word they say . So stressed 😫
1 year ago
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