To rate the service as a one star is to good, I went in store the Scarborough branch to enquire about Kindles. The first lady we spoke to could not answer many of our questions which is ok but did not even offer the find out for us, we had to ask her to ask another member of staff who did help with some. I tried to explain to the lady i wanted to buy films on amazon but be able to watch them when i have no wifi and if this was possible? she did not know and must have spoken to a supervisor. We went to look at the mirco sd cards when i needed to ask another question, i approached the supervisor named Chris who said in reply to my question- well you have already bothered 2 members of my staff - one of which informed me of your intentions - he then said you do know it is illegal to download films.... he was so rude and unhelpful and seen as that was deffinatly not my intention i was quite upset and left without making a purchase. Chris refused to move from his spot to help me with the Kindles and said I was looking for something that they do not sell. I have made an offcial complaint over the phone informing that i want to make a purchase but i am not happy to go back in store so they said they would come back to me within 48 hours, 6 days later i call back to hear they have sent me a 10quid voucher that can only be speant in store. when i asked to speak to a supervisor/manager the gent on the phone point blank refused. I have given up on Currys, will never shop from them again. This story has been shortened somewhat and I simply cannot explain how small they made me feel but more importantly i felt like a pure inconvienience as a customer.