This is the first time that I've ever posted a 1* review online. We bought a gas hob from Currys which, after it was installed, turned out to be leaking gas and dangerous. We had to have the hob isolated until Currys could replace it. Currys then charged us for the second installation. I have tried repeatedly to get help from Customer Service but they simply break promises and do not get in touch with me. This has gone on for a month. Please think twice before buying anything from this company.
When I posted the above review I was contacted by a member of the Currys Trustpilot support team. After an exchange of a number of emails I was assured on 10th October that I would receive our refund within 10 days. Over 2 weeks later we have not received anything and my follow up emails have had no response. We really should not be put through this kind of stress by Currys.
1 year ago
Currys has a
2.0
average rating
from
3,444
reviews
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