I order a TV and the wrong one was delivered. I was given one that was almost £500 cheaper than the one I ordered. I have spoken with numerous staff who have all told me that I need to wait for an investigation as they don’t believe me because their system says they delivered the correct one.
It’s very simple to fix send the right one and collect the wrong one, your be able to trace it by serial number but instead I am being treated like a criminal trying to scam them. Absolutely the worst customer service I have ever received.
I do not judge a business by the mistakes it makes but by how it corrects them and I have been thoroughly let down I will never order from curry’s again.
9 months ago
Currys has a
2.0
average rating
from
3,444
reviews
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