I had a very negative experience with Currys and felt completely misled by their shipping process. When I placed my order, I was led to believe that my item would be delivered the next day. This expectation was set by the information provided during the purchase process. However, when I checked the status of my order, I noticed that it only said "Estimated" delivery date. This was the first indication that things might not go as smoothly as promised.
The frustration only grew when I received the order confirmation email. To my surprise, there was no mention of a specific delivery timeframe. It left me feeling uncertain and anxious about when my item would actually arrive. This lack of clear communication is simply unacceptable for a company of Currys' stature.
What exacerbates the issue further is the process of selecting a delivery date during the checkout. Why ask customers to choose a delivery date if it means nothing in the end? In my case, the item was delivered three days after the date I had selected. This discrepancy between the promised and actual delivery dates is highly misleading and shows a lack of respect for the customer's time and planning.
Overall, my experience with Currys has been extremely disappointing. The misleading information about delivery times, coupled with poor communication, has left me feeling frustrated and undervalued as a customer. I expected better from a company like Currys and hope they take steps to improve their service and communication to prevent others from having a similar experience.
5 months ago
Currys has a
2.0
average rating
from
3,444
reviews
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