I bought an expensive Samsung fridge freezer (FF). It had a problem which resulted in a replacement FF. Great and actually managed ok by Samsung. New FF arrived with a damaged fridge door. I accepted that they(Samsung) could replace the door. New door arrived and was fitted but when seen on completion it was the wrong doo, it had a completely different handle and didn't fit correctly. Ok so we will replace the door again. Door arrived but it was a freezer door to match the ill fitting fridge door. I stated I didnt want it and stated I wanted a new FF. Lots of calls with Samsung I eventually got to the bottom of it when Samsung told me the 30 days was up. Currys didnt notify Samsung regarding the second door or the wrong freezer door. They tried to be smart and give me one wrong door and then tried to match the wrong door up with a freezer door. I have been promised everything but nothing ever happens. Currys are an appaulling company with no regard for customer service or care. They are a poor third party between the manufacturer and the customer and will do anything to avoid taking responsibility for faulty goods. They work as if the law does not apply to them and keep[ their employees in the dark. Given they are par tof the Dixons group it says the same for all the management of the business. The issue is still unresolved but it will be soon as I take further action by going to court over it. My advice to anyone who has an alternative local source for appliances use them even it is a bit more expensive. At least there you have a contact who you can talk to and who can make a decision.