I had 6 engineer visits in total to fix a dishwasher. The last engineer was the same as the first. The first time he came round, he refused to do any work and said that the dishwasher was not accessible. The second said he 'almost' fixed it, the 3rd said he fixed it (lied). The 4th couldn't be bothered and ordered an extra part that had nothing to do with the problem. The 5th tried and left - telling KNOWHOW he had fixed it (lied). I would never use this service again for anything. The whole process took several months and I am still left with a broken dishwasher.