1 star: Bad – unacceptable experience, unreasonable and rude conduct. One star is far too much to rate this company, I for one shall never give currys, pc world another penny of my money....ever, nor shall I ever purchase a product built by hotpoint/ Indesit. So, I buy a tumbler dryer for a premium price, around £200 it could have been more but I am unsure, I have the machine for some time with no issues. I receive a letter in the post saying my machine along with 3million others are faulty and could be reduced to a ball of flames at any moment when in use......I am advised that it is still safe to use....(which is confusing to say the least) if I follow these simple rules until a mantience guy is avalible to come and alter the device.(with 3million to fix lead time is around 2 months) Step 1: clean filter tray of dust after every use. (Quite a simple step, one can do this as I already do) Step 2: never leave the machine unattended when in use!!!!! (Shall one just sit like a praying mantis, fire extinguisher in hand ready to pounce on the inferno that used to be my washing machine, like Kurt russle in back draught!!!! Dont use while sleeping, or if you go out. have you ever heard of something so ridiculous in your life! Currys...told me its not there problem! (Even though you sold me it) they then Send you to the manufacturer, the manufacturer sends you back to currys....this game of table tennis goes on for 2.45 hours at my expense. I CAN HONESTLY SAY I HAVE NEVER IN MY ENTIRE LIFE HAD A WORSE EXPERIENCE AS I HAVE JUST HAD WITH CURRYS. NEVER NEVER NEVER USE THEM. YOU WILL LEARN THE HARD WAY.