Ordered for installation and recycling service on a washing machine. The delivery men behaved rudely and asked me to phone up for an evidence of my order that includes the recycling. This was genuinely a fault in the currys system where it would say this service was included but if i miss to click a check box that service wont be provided. The old washing machine cable was cut and now standing non-operational. But it is the experience that is traumatic. They are trained or just give a feeling that they can take customers for granted and politeness / facilitating a resolution was not part of their job responsibility. Upon calling Currys call centre, they said since they have already done the delivery, they cant take the old machine back and I had to in person go and drop it in a nearby currys store or call up british charities. This will be my first and last interaction with them eventhough it may be a one off incident. This chain does not care for customers and very soon everyone will echo my opinion.