I bought n expensive laptop from curry’s pc and since the moment I clicked the power button it has been utter crap! It runs so ridiculously SLOW. It takes forever to just turn on! And don’t even get me started on how long it takes to open ANYTHING! From word documents to Firefox, I should not have to wait over 5 minutes to SIMPLY OPEN A PAGE. Any time you’re searching for something on the internet be prepared to wait for ages while the page stops responding then is responding but oh wait now it’s not responding. Hoping to exit out of that full screen YouTube? Well I hope you also like your page crashing. I have been trying for months to get this sorted, spent hours on the phone to knowhow and have been mucked around by everybody. First I was told I could get a refund, however when I took it back to the store I was told actually no, I cannot get a refund till they have attempted to repair it. So I sent my laptop to get repaired. Got it back saying they had fixed the problem, Which they actually hadn't. Spent more time on the phone, restarted, rebooted and erased everything from my laptop countless times, was offered some recovery disks, told them I don’t have a cd drive so they said they would send a usb drive. They sent it on cds anyway. So it was more time wasted on the phone asking for the usb drive, I was told it was on its way. Weeks later nothing has arrived, rang them AGAIN only to be mucked around AGAIN on the phone, being told I don't actually need the usb recovery thing (So I was lied to when I was told the usb stick was on its way). Once again I am told over the phone to do all these little things, to press these little buttons and it will fix my laptop which (surprise) it hasn’t. I am so fed up with curry’s pc and (lack of) knowhow. This laptop was sold to me as a dud yet they refuse to give me any money back or even swap it for a laptop that can actually have two internet tabs open at the same time without crashing. I will never waste my money on anything from curry’s pc world ever again.