I Reseved a 40inch samsung TV online for my elderly mother, when we got to the store 2 hours later they told me the tv wasn't ready & the assistant phoned through to another person. The other person then came to the till & asked us to follow him to the TV section, he then persisted in trying to sell the "knowhow care plan" for the TV. We told him 3 times that we didn't want the care plan, he then said "well you may as well have because its free as part of a black friday deal" My mother then said "ok then i'll have it". We have now found out that it is only free for 1 month the rest of it is £4.00 a month. I will be making a complaint about this disgraceful way of duping people in to having the care plan.