Well reading the reviews about Curry's PC World has encouraged me to continue with my claim. After moving into our new home we decided to replace the electric hob for a gas hob, so like many others we went down to our Local Store in Newark, Notts. Purchased a new gas hob and was persuaded into letting their Knowhow Team (I say Knowhow loosely) fit the hob for us this cost £75.00 The two guys came and they found out that the electric hob was stuck down quite firmly, they asked if my husband had a sharp knife, my husband then went to look for a Stanley knife, they then asked would I like them to try to take out the old hob I said "I don't know what do you think, I then went into the lounge all of a sudden I heard a loud bang, they had forced the old hob out by pushing from underneath and prising the top with such force the old hob shattered, and the worktop was damaged, one fitter said to the other I knew that would happen didn't you, he nodded. One fitter rushed out to the van with the pieces of glass hob, then rushed in with a disclaimer form, they stood over me and said " if you don't sign this and put into your own words the damage was not our fault the company will take money due out of our wages" I felt emotionally bullied and intimidated so I did as they asked. I have explained all this to Curry's PC World they have rejected my claim as they say I knew that the hob was stuck down, yes I did but didn't expect them to force it out, they should have refused to do the job. In all Curry's correspondence they have not mentioned what the fitters said to me regarding the lies they said, I now doubt if the money would have been taken out of the fitters wages. It makes me so cross that in their advert it states "We start with you" what a load of bullshit.(sorry but that is the only way to describe it)