Ordered a laptop on line last week. When the confirmation came through the delivery address showed not as mine, but as an address where I had previously sent a present. As this other address did not appear when I placed the order, I did not, I think reasonably, think to use the “change the delivery address” function. On their confirmation though there is no option to do this. I tried to ring them (0844 number), waited a number of times for about 10 minutes at a time with no luck so I emailed them. As I had no response for 3 days I kept trying to ring them. Eventually, I got through after 22 minutes. The operator told me that the delivery address cannot be changed, the only thing I can do is cancel the delivery (as opposed to the order, which meant they still had the money), have it sent back to Currys and start the process again! Utterly unacceptable and frustrating