A few months ago I bought a Kenwood Mixer and attachments (£600) from your Daybrook Arnold store of PC Currys. I couldn't have had better service anywhere, wherever I moved there was an assistant there to help and explain items to me.(I am a 66 year old IT illiterate),Come today I wanted a new battery for my HP Laptop(6 years old but still going well), a new flexi-cover for my Samsung Tab 3 and some screenwash. I stood at the counter for 8 minutes, at the same store, after looking round for what I wanted. There wasn't a soul in sight that could help me find anything and, only 2 other customers. ONE person came from "out-back" and went wandering off around the store. There was only one assistant on the counter, twenty foot long, all the time I was there. A very, very disappointing experience for me after my first visit and seeing the TV Ads. Ah, well I was glad Asda was there. yours John Picksley.