The whole debacle was poor.
I went in to buy an American fridge freezer none in stock. Bought the display model (no discount offered even though it had scratches).
Tried to organise credit as xmas is coming but was declined even though no reason was given by finance company.
Paid cash bought item which was supposed to be delivered today.
Well yes you guessed it no delivery 2 calls put in by me initially this morning and was told if they had a problem someone would let me know. I hasten to add that call was before 8am. Called back at 5.30pm to be told after half an hour on hold my order had been cancelled. I asked why? No idea!
I asked what will happen next as I have no fridge or freezer they said we will refund you but you have to go into the store.
I've asked for a manager to call but there is a que of calls no doubt from irate unhappy customers.
I would urge people to not use currys appalling service and no customer care at all.
8 years ago
Currys has a
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average rating
from
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