Broken delivery promise, followed by denial of installation followed by a fitter without the dishwasher I've waited in all day Thursday 8/12/16 (not daring to even move away from earshot of front door) for a delivery from Currys. They texted me Wed night and Thur morning to say they'd deliver that afternooon before 7:25. No they didn't and their phone guy said he couldn't tell me why and couldn't say when they'd get it to me. He did apologise. Well, that's the last time I shop there. Ordered it a month ago, the saleswoman said I'd get it within two weeks. On Friday 9/12/16 I was very pleased to see the delivery men about to bring my dishwasher. Happiness soon turned to disappointment and anger. Apparently the paperwork had not been done correctly, stating that my old dishwasher for removal was integrated so they said they couldn't do the job. I DID tell the saleswoman when I placed the order that my existing one was integrated but she said a freestanding one would be OK. I was furious, so visited Currys Selly Oak to tell them in no uncertain terms that I was dissatisfied with the joke that is supposed to be Currys service. The manager (Jon) had to spend nearly an hour hanging on phone lines and being transferred from one to another repeatedly. I think this gave him some insight into my frame of mind! What a poor show! Today Cur rys delivery/fitting team have just arrived - WITHOUT MY DISHWASHER! He told me the paperwork had been created in the store as "install only" No dishwasher on the van! Just how much longer is this farce going to continue? Such a level of incompetence is completely unacceptable!