I honestly wish I had read reviews, as I would have avoided any purchase with Currys! I purchased a washing machine, which was delivered with a fault. After struggling to get hold of the customer service team for 2 days to request an exchange or collection and full refund, I finally received an email to say that they are unable to help and I should contact the manufacturer to arrange a repair. I called the manufacturer who said they would be happy to start proceedings for a repair, but suggested I contact Currys again, as the machine was delivered with a fault. After emailing on numerous occasions with complaints and quotes from their own website, I have yet to hear back a week later. The service is unacceptable and I encourage anyone to avoid them, as it has left me disgusted!