If minus stars were possible, I'd need them. Ordered a washing machine on 5 Dec. Then two weeks later received a message saying there was a delay and to call the general number, which took three days of trying to get through on. The machine was out of stock and but would be back in stock on 26 Dec and I'd receive a phonecall to tell me when it would arrive. On 5 Jan had to call to find out what was going on, and was told that the machine would be in stock on 12 Jan. So I tried to order the same machine in a different colour, which I was told *was* in stock. But the guy on the phone put the order through incorrectly, so had to ring back a week later to find out what was going on. Then when they did try to deliver, they found, apparently, that the could get to my house because their truck was so big. (This has never once been a problem for me before, so it must really have been a gigantic truck). Getting anyone on the phone is nearly impossible. They simply cannot give you a straight answer, and refuse to pass your call on to a supervisor. A complaint made by email remains unanswered. Buying from Currys is not a good idea: the customer service is simply non-existent and you will be sorry. I am. I will never ever buy anything from Currys again.