I purchased a TV and bracket on the 25th of November after a few attempts, due to the website not progressing on to the payment page. It stated that it was out of stock so would take 2-4 weeks and that they would contact me to arrange a delivery date. After approximately 6 weeks I rang Curry’s to see where my delivery was, to be told that the order hadn’t been processed successfully and that they would process it now and then get in touch to tell me an approximate delivery date, as the products were now out of stock again. I didn’t hear back off of Curry’s so I contacted them again to be told that it still hadn’t been processed but as it had been so long since I had originally ordered the goods that the only thing they could do would be to cancel my order, refund me and have me reorder my products, but I would have to pay full price not sale price as they were no longer on sale and they would refund me the difference and give me a 10% discount for my inconvenience. It took 7 days for the refund to appear in my account, I then reordered my products to be told they would be delivered the following day. They also informed me they could only refund me the difference and not the 10% discount as well as a note hadn’t been put on their system regarding that. I was then told I would have to call again in the morning and speak with the manager that authorised it so he could verify that he had authorised the 10% discount. I then had a text to say that the bracket couldn’t be delivered the following day as it hadn’t been received by the currier. The following morning the TV arrived and I then rang Curry’s regarding the 10% discount they had promised but stated that I didn’t think this was acceptable compensation due to the further inconveniences of the bracket being delivered late and me having to take further time off of work. They then said that as I was disputing their offer of 10% compensation that I would have to call back when the order was complete i.e. the TV bracket had been delivered. The bracket was delivered the following day so I rang curry’s again to explain the situation to be told 10% was the maximum compensation they could offer. I can certainly say I will not be purchasing from Curry’s again and will not be recommending them to anyone.