I purchased at the end of December a dryer and dishwasher. The dishwasher had problems with the soap dispenser not opening and also making a noise like a jet engine warming up. We tried it on several programmes when empty and it worked OK although still had the screeching noise. I rang Knowhow on the Saturday and sent engineer out the following Friday. He agreed it needed replacing so he would sort it out. I week later I had not heard anything from Currys so I rang Knowhow as it is impossible to find a direct telephone number for the Sevenoaks Way Branch, Orpington. Waited forever on the phone once it had been connected eventually they said I will give you this exchange No but you will have to ring this other customer service number as we do not deal with this as I purchased it direct from the shop and not online. Why when you purchase from a shop don't they tell you, if you have any problems come into the shop to get it rectified. instead of spending so much time hanging on a telephone to then be pushed from pillar to post. Next I tried a number on my receipt that is printed under the address of the shop I purchased from thinking this must be the number to go direct. Another 15 minute wait on the phone to be told this is the repair centre I need to go to the shop. Only two staff serving behind a counter that was clearly busy with complaints. Once I got to explain my problems It was a case of shrug the shoulders and sorry about that. They said they will collect the machine the following morning (Sunday) but I would need to go back to the shop the following Monday to get a refund as they cant do that until the item is picked up. Monday back to the shop waited 35 minutes to be served as only two staff on the Knowhow counter again. I was there for another 30 minutes while the staff member and a Manager decided I could not have any money back as the computer has locked out. They said they would ring me when the computer was working but by the following afternoon NO phone call. I went back down there and was told the computer still locked out. By now I was furious. I stayed until they found a way of refunding me. Currys have no customer service skills and are a business I will never spend my money with again. Shocking don't care attitude when there is a problem.