If there was a zero star rating I would definitely give 0. I ordered a camera for my best friends 21St birthday. Firstly the prices changed after like 5 days (no it was not a sale). When I did eventually guy it, I ordered it 8 days before the event. Received a confirmation email to say delivery by 10 February. I didn't receive any dispatch emails or any further notice about my order. And surprise surprise, my order did not arrive, not even the day after. I called customer service, and they are probably the least enthusiastic and least helpful people I've ever spoken to. They did not even apologise about the delay when I first told then the problem. No reimbursement was offered even though I was clearly not happy. Then after being placed on hold I decided to cancel my order altogether and order from Argos that has guaranteed fast delivery rather than waiting another 5 days for my original order that was placed two weeks ago. Are you delivering from China or something? Why does it take so long?