I tried to buy a high-end washing machine from Currys PC World recently and made all my payments etc. through a combination of their web-site and call-centre. Once the deal was done I went to the trouble of unhooking my broken washing machine and dragging out of the laundry room for recycling. Then at the last minute I receive email from Currys PC World telling me that the order has been cancelled. NO explanation at all! I call them up and talk to their customer service people. They tell me that I have some sort of security issue. Of course, I have no idea what this means since I am someone with faultless credit, no criminal record as well as being a long-standing customer of Currys PC World. I go up 2 levels of management asking why I am a security threat and they all tell me that Currys PC World will not give any reason. Their telephone staff were rude, impatient and obstinate. I have looked at the organisation’s finances and share price (parent company: Dixons) - it is doing very poorly as of April 2017. I am not surprised by this with such poor administration, inadequate due diligence and pathetic customer service. My recommendation is to avoid doing business with this organisation altogether. In the end, I got a much better deal anyway at ARGOS:-)