The most horrible experience I ever had. I bought the washing machine there. When it was delivered, the guy could not unplug our old washing machine, and claimed we needed a plumber. It turned out there was nothing to be done there, as they just needed to pull the pipe a bit stronger. I paid the fortune to plumber for nothing. On the following day the currys came to finally install the new washing machine, with one "small" issue - they forgot to load it in the truck!!! So, I wasted 2 days staying at home and waiting for their deliver for nothing. They called me later that day, saying they didn't have my washing machine anymore (how is that even possible???), and (!) they didn't have them in stock anymore! assuring me it will be sorted in 2 days and they would call back. Needless to say, it never happened. After getting through their customer service 2 days later, I was blamed for not accepting the washing machine in the first place, and suggested another machine (which turned out to be worse, but for the same price I paid, with only "slight" difference - mine was with £100 discount when I was buying it). And they still told me I needed to wait 48 hours to get the confirmation on the exchange! When I demanded to talk to the manager, I was told they do not see what is the issue, how the manager could help, and they do not think it's needed an escalation!