I would have preferred the option of no stars! Your customer service is shocking. You left me waiting all day for a delivery that did not arrive. I paid extra to receive my delivery on Thursday and waited in all day for nothing! I emailed, no response then I rang this morning to be told by the man who answered (who's name I took down) that he's been trying to sort other deliveries as this has been a big problem with the system and basically for me to call back on Sunday to see 'if' you were able to process. Refund or where my orders at! My order was a birthday present for today, I explained this and also that I would need a refund in order to buy another one. I'm now left without my delivery, without the money to buy another one and have the hassle of trying to contact someone on Sunday to see if you 'are able' to sort it! Oh and no response to my second email either... I won't be buying from you again