DO NOT GO. DO NOT BUY THERE. the worst customer service ever experienced. If you are so unwise to buy there DO NOT purchase the know how care plan product insurance for repairs. That is the most legalised theft I have ever seen. I am 46 and lived in many countries and worked as a manager and believe me they are the worst. They kept my TV on repair for 3 weeks. I received wrong updates, they told me they had lost my TV, then they apologised and they found it. Then they said they would deliver it and sent me a text to confirm. Nobody showed up making me lose half a day from work. Then they decided to replace my original product with another TV. I accept, 4 days later the delivery is booked. They say they would call me 30' before delivery time. They call 5' before. I rush home from work ( only 20' away) and they are gone, saying they come back 45' later. I wait home and they do not show up. Another afternoon wasted. They said they would arrange a temporary TV 3 times and they would call me. Nobody ever called. THIS IS SO RIDICULOUS THAT IT IS HARD TO EXPLAIN . Reality is They simply do not give a f... about customers. I still have not got my TV back.