I had a phone call from Knowhow to tell me my gas cooker and fridge freezer was in the van just as they were about to arrive at my house, but they could not connect the the gas cooker because they were not fitters? I had paid £85.00 for this service to be done. I had already had all the old cooker and everything taken out, ready for the new freestanding cooker. The deliver me then undid the boxing to the fridge freezer to find the door dented in. I just could not believe what was happening. I said to send that one back to be replaced, little did I know that the deliver men did not reorder the fridge freezer
I only found this out when I went in store to sort out all the problems. I now have to wait for a fitter to connect the oven and new fridge freezer.
I went back in store at Currys to try and sort this out because they could not help me when I phoned the help line at customer service, the staff told me to go over to the Knowhow desk.
It seems that no one is really taking responsibility for what has happened and I am so cross to be with out a oven and fridge freezer for a week. I am let down with the whole experience. So until next week I have no oven not fridge freezer.
Would I go back and buy for Currys again? NO
7 years ago
Currys has a
2.0
average rating
from
3,456
reviews
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