Purchased a fridge freezer and it is defective. They work with KnowHow, a horrible company, who hung up on us and wouldn't discuss the matter. Their engineer came out and tried to say it was fine to have a fridge's temperature go above 5 Celsius, even though their own website (and Curry's) clearly states the temp should be below 5 Celsius. This engineer said it's fine up to 8 Celsius and refused to list our appliance as having a problem. Meanwhile, we've had to toss out half of our food, due to possibility of bacteria growth! We are within our rights of a 30 day refund but are getting nowhere. Will take legal action.