I would have give them Zero star if had an option. Rubbish customer services and delivery information. We ordered a fridge freezer and were given half a day of slot for delivery. when called no information what so ever was given about the driver and after the time slot was over and we still didn't get our delivery and called back we were told driver is stuck in traffic in some where London (we live in Surrey) and have rescheduled the delivery. Its frustrating that they think everyone is free and they gave us no information despite given the delay. If they would have enquired before hand it would have saved us few hours. All they said we cannot help you every time we called them and they you need to reschedule if the driver doesn't turn up. What kind of after sales/ customer services is It?