I purchased a KitchenAid food processor at the Newport South Wales Harlech Retail Park branch. It cost £149 and I was very excited about it because I had wanted one of these for a long time and was spending saved Christmas and birthday money. First problem was finding someone to serve me as there were none on the shelf. I eventually purchased it and went on my way. After about 3 weeks the processor started to go faulty. It would work or not work, intermittently, then after about 5 weeks it stopped altogether. Unfortunately this was outside Curry's 30-day return time limit. I returned it to the store and they offered me a repair. Here's where it all started to go very wrong. I stated that I was unhappy with the product, it was faulty and I wanted to exchange it for a new one or have a refund. They refused, saying they were entitled to one repair chance. They rang KitchenAid and booked a return and repair. The customer service assistant even told me to go and pack it up and take it to a DPD pickup point myself!! I protested at this and they agreed to do it as "DPD are here every day anyway!!" I emailed Customer Service at Curry's when I got home and complained about the experience I had. A week later I had a reply saying that they were sorry my product had gone faulty and that as I had passed the 30 day return limit I had to be satisfied with a repair only. If they could not repair it they would see what they could do but I would not get a refund at all even if they could not repair it. Surely this contravenes the Sale of Goods Act? The processor has returned from KitchenAid in the meantime. It does work now, until you try to use the slicing/grating blade - then any pressure at all on it and it cuts out. How on earth are you supposed to slice or grate without pressure? Seems I'm stuck with a product that does not do what I wanted it to - and for £149 that's an expensive mistake. I'm never buying anything from them again. Ever.