We arrived at currys knowing what we wanted to purchase. We checked the shelves for the microwave but there were none left on the shelf. We asked a member of staff with a clipboard if he could serve us his reply was i will take your name and call you when a member of staff us free? We was walking out the shop and when we got downstairs there was a very smiley possibly helpful member of staff called Trevor. I asked if he could help which he was very happy to do. We went back upstairs he then got his colleague Dan to locate the microwave from stock efficiently. We paid for our purchase and Trevor offered to carry out to my car. Thank you Trevor. Trevor saved the day. What on earth was the person with the clipboard doing: 1- he could have served us as he was free. It wasn't that busy anyway!!! 2 he could have asked another member of staff to serve us. There were several members of staff downstairs doing nothing as apparently they had surplus members of staff from Hove branch working there as the Hove branch had been flooded and staff had been transferred Trevor and Dan 10 out of 10 for customer service Clipboard staff member 0 for customer service