Having experienced a thoroughly rubbish experience trying to purchase and have delivered a laptop from Amazon, I really have to recommend the service from Currys PC World. They are a company who receive a lot of criticism for their customer service, but I feel credit should be given where due. I placed my order over the phone and spoke to a young chap called Mukharron (I hope I got the spelling right), who was absolutely excellent. And he has only been there for 2 weeks! He showed endless patience and empathy and presented his company superbly. A real asset to Currys PC World.